2. Design is messy
During the design process, there is no straight path from point A to point B. Instead, think of squiggly scribbles leading to a final destination after many detours.
Roger Martin, author and Dean of the Rotman School of Management, says that design thinking involves “integrative thinking: the ability to exploit opposing ideas or constraints to create entirely new solutions.” That process can be messy.Cool Stuff Cool Stuff Cool Stuff Cool Stuff Cool Stuff Cool Stuff
3. Design requires empathy
Design involves putting yourself in the shoes of the user, whether it is a customer or a learner. It means seeing the world through their eyes. Effective designs shift the thinking from technology or objects to people. It’s based on what humans need to improve their situation— to make things better and easier.
4. Design solutions are based on context
Effective designs involve thinking about the context in which they will be used. Good design observes people in context. It requires thinking, “How will people use this object?” or “In what environment will people use this course?”